Fequently Asked Questions
Check out some of the highlights questions and the answers you need!
I’ve come to move in, but what do I do?
Firstly, welcome to YSJ! You’re about to begin the best years of your life. And to kick it all off, you move away from home and into (potentially) your first flat.So, what should you do? Well, on the day make sure you head to campus to collect your keys from Holgate. Once you have your keys and information you’ll be able to head to your accommodation site and get those full car boots unpacked. Over at the sites there will be a number of staff, volunteers and your Residential Student Advisor (RSA) ready to help unpack and settle you in, don’t be afraid to ask for help, it’s what we are there for.
I’m all settled, what’s next?
A big part of moving in is meeting new people. Why not knock on some doors and see who’s around. It’s a guarantee that you’ll all be as nervous as each other, but overcoming that first ‘hello’ is always the biggest step, once you’ve done that, you are on for a winner.
In the evening the helpers from the Students’ Union will be back to bring you down to campus for your first experience of the social side of student life. You can find the full schedule of events on this site.
Something isn’t right with my accommodation, what shall I do?
Never fear, the university have a dedicated team for accommodation, you can contact them via e-mail or telephone at:
Tel: 01904 876650
Additionally, each site has its own dedicated Porters team and RSAs so don’t hesitate to ask a question.
I need to enrol on my course, what shall I do?
You’ll have an e-mail from Student Records for your online enrolment, make sure this is completed. It’s needed for two big reasons. 1) to make sure you are registered on your programme, 2) to make sure you can receive payments from Student Finance.
If you are on a course which requires a DBS and you haven’t received any confirmation, speak to Student Records or enquire at the main reception in Holgate.
Once you’re enrolled you’ll receive your student ID, and you’re all set. You will be able to access Moodle, be signed in for lectures and access everything we have to offer at the Students’ Union all year round.
The final stage of enrolment will be done at the main reception, and is scheduled on Monday 17th and Tuesday 18th September. Pop it in your diary.
Please note: You must keep your Student ID with you when attending lectures/seminars/workshops to make sure you are signed in.
I’ve not got a student bank account, any advice?
Banks will be waiting to lure you into their student accounts offering you attractive bonuses for joining their bank. Before you allow yourself to be lured into using a certain bank because of the student railcard they offer, or the attractive cash back promise, look into the small print. This may seem boring and tedious but you will save yourself being caught out later on. Here are
some practical hints and tips:
Look for a student account. These often offer free overdrafts and a bonus for signing up.
Don’t be fickle, one bank might offer a more attractive bonus, but their scheme may not be as suitable for your needs.
Look for an interest free overdraft, and think about the amount you may need. Will you be working to support yourself? Will your parents be supporting you?
Look at the graduate schemes they run. If you have an overdraft, some banks start charging interest as soon as you’ve graduated, whereas others allow you a larger interest free overdraft for a couple of years, to give you time to get onto your feet, and pay it back without interest.
Avoid credit cards; you don’t need that kind of additional debt.
When opening the account, don’t immediately increase your overdraft to the maximum amount. Think about how you can be a good steward with money,
And remember that the overdraft is not your money! Everything you spend from a loan or overdraft will need to be paid back. Think about making yourself accountable to someone in the area of finances.
It’s worth taking note that for any financial worries, including budgets and bill payments, there is the Student Funding Team on hand to help and answer any queries. Just contact them at fundingadvice@Yorksj.ac.uk
I need to transfer from my local Doctor’s Surgery, where do I go?
While you’re on campus you will also be able to access registration to the onsite medical centre, this will be located in the Holgate dining hall which will be signposted on the day.
The onsite centre is a part of the York Medical Group, this means that you can use any of the assigned surgeries, so don’t be disheartened if you can’t get an appointment on site.
I’m not sure where my lectures are, can you help?
Navigating around campus can be tough to start with, asking questions like ‘what does DG stand for?’ But campus is layered with floor stickers to highlight where each building is. There is also a campus map, and the guidebook app will be a useful tool when finding out where you need to be.
I’m a night owl and will work best in the evening, can I use the library?
The Library is open 24/7, but remember we all need rest, and we don’t advise holding an all-nighter. But if you do, remember to be well rested and hydrated to keep up a positive and successful attitude.